FAQs
Most midsize and larger jets offer high-speed Wi-Fi and full inflight connectivity. Let us know if you require specific capabilities such as VPN access, video conferencing, or international roaming.
Flat-floor cabins are available on many midsize, super midsize, and heavy jets. If you�re carrying skis, golf clubs, or medical equipment, we'll select an aircraft with appropriate storage and cabin design.
Safety is determined by strict FAA Part 135 maintenance standards, not age. Many jets in our network are professionally refurbished with modern interiors and avionics, regardless of manufacture year.
Yes. We have access to modern aircraft�including late-model Citation, Challenger, and Gulfstream jets�through our network of certified operators.
Depending on aircraft availability and operational costs, the jet may wait onsite or reposition. We�ll provide the most efficient recommendation based on your itinerary and budget.
ParaFlight immediately sources a comparable or upgraded replacement through our vetted operator network. Contingency planning is built into our process to ensure minimal delay and uninterrupted service.
Yes. We regularly coordinate multi-aircraft charter for corporate roadshows, investor tours, sports teams, and synchronized missions. Aircraft can be deployed simultaneously or in sequence.
We exceed industry standards with extensive pilot training, advanced aircraft maintenance, and strict compliance with global aviation regulations.
Our unmatched safety record, certified excellence, and tailored concierge services set us apart from competitors.
Our charter specialists will recommend aircraft based on passenger count, route distance, luggage requirements, and mission type. Whether you require a light jet for a quick regional hop or a long-range Gulfstream for transcontinental travel, we�ll match you with the optimal solution.
You can book through our website, contact our concierge team, or use the ParaFlight app for seamless flight management.
Yes! Our concierge team can arrange everything from gourmet meals to VIP ground transportation, ensuring a personalized travel experience.
We provide luxury leisure travel, corporate charters, medical emergency flights, and event-based private jet solutions.
Our unmatched safety record, certified excellence, and tailored concierge services set us apart from competitors.
In many cases, yes. Select FBOs allow ramp-side access where clients can drive directly to the aircraft. Our team will confirm availability based on airport permissions.
High-traffic or slot-restricted airports (like London Heathrow or Teterboro) may require advance slot approvals. ParaFlight manages all permitting and slot coordination as part of your itinerary.
Yes�and far more. Private jets can access thousands of public and private airports, including regional airfields and exclusive FBOs not served by commercial airlines. This allows you to land closer to your final destination.
Yes, but customs is expedited through private terminals (FBOs). We arrange pre-clearance where available and coordinate all documentation to make international travel seamless.
Yes, with prior notice and parental authorization. Our concierge team ensures proper handling and supervision throughout the journey.
Absolutely. Let us know in advance and we'll match you with a pet-friendly aircraft. We can also coordinate documentation for international travel with animals.
Yes. ParaFlight excels at complex itineraries, including multiple stops, multi-aircraft missions, and extended availability for corporate or VIP clients.
For many clients, yes. On-demand charter offers maximum flexibility with no capital commitment, no hourly minimums, and access to a global fleet tailored to each mission.
For best aircraft availability and routing options, we recommend booking 2-3 weeks in advance. That said, our proprietary platform UrgentFlights.com allows us to arrange same-day departures in urgent scenarios.
International flights may incur overflight permits, handling fees, and crew per diems. We include these in your quote upfront with no hidden surprises.
Fuel surcharges may be applied during high fuel market volatility or in regions with limited fuel access. We provide full transparency and pre-approval on all supplemental charges.
No. charter costs are based on aircraft type and total flight hours, not passenger count. However, passenger weight and baggage may impact aircraft selection.
Your quote includes aircraft hours, crew, basic catering, standard fuel, and FBO fees. Additional costs may include international handling, de-icing, Wi-Fi, special requests, or overnight crew accommodations.
Absolutely. Our operations and medical logistics teams are trained in transplant protocols and emergency aviation response�ensuring no detail is missed.
Yes. We offer door-to-door logistics including ambulatory transfers, specialty vehicle requests, and direct-to-operating-room coordination where permitted.
Our UrgentFlights.com platform identifies aircraft in real time, allowing us to deploy flights within hours. We coordinate directly with transplant centers, OPOs, and hospitals to meet surgical timelines.
Yes. We are a recognized leader in time-critical aviation, including organ transport, transplant team movement, and VIP medevac. Our team operates with urgency, accuracy, and complete efficiency.
Yes. We handle ground transfers worldwide from luxury sedans to armored transport or group shuttles. We can coordinate tarmac pickups at eligible FBOs as well.
Refueling stops generally take 40-60 minutes depending on location and aircraft. We build these into the itinerary for minimal disruption.
Flight attendants are available on most midsize, super midsize, and heavy jets. For longer trips or specific service needs, we recommend confirming a staffed flight.
In most cabin-class aircraft, yes especially if the baggage compartment is accessible in flight. Let us know if you have special storage or access requirements.
Standard light catering (snacks, beverages, sandwiches) is included on most flights. Enhanced catering or bespoke menus can be arranged based on aircraft and location.
