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FAQs

Aircraft & Fleet Options
Do private jets offer Wi-Fi and inflight connectivity?

Most midsize and larger jets offer high-speed Wi-Fi and full inflight connectivity. Let us know if you require specific capabilities such as VPN access, video conferencing, or international roaming.

Which aircraft offer flat-floor cabins and large baggage capacity?

Flat-floor cabins are available on many midsize, super midsize, and heavy jets. If you�re carrying skis, golf clubs, or medical equipment, we'll select an aircraft with appropriate storage and cabin design.

Is aircraft age a factor in private aviation safety?

Safety is determined by strict FAA Part 135 maintenance standards, not age. Many jets in our network are professionally refurbished with modern interiors and avionics, regardless of manufacture year.

Are newer private jets available for charter?

Yes. We have access to modern aircraft�including late-model Citation, Challenger, and Gulfstream jets�through our network of certified operators.

Do aircraft remain with me during a multi-day trip?

Depending on aircraft availability and operational costs, the jet may wait onsite or reposition. We�ll provide the most efficient recommendation based on your itinerary and budget.

What happens if a private jet is grounded due to a mechanical issue?

ParaFlight immediately sources a comparable or upgraded replacement through our vetted operator network. Contingency planning is built into our process to ensure minimal delay and uninterrupted service.

Can I charter more than one private jet at the same time?

Yes. We regularly coordinate multi-aircraft charter for corporate roadshows, investor tours, sports teams, and synchronized missions. Aircraft can be deployed simultaneously or in sequence.

How does ParaFlight ensure passenger safety?

We exceed industry standards with extensive pilot training, advanced aircraft maintenance, and strict compliance with global aviation regulations.

What makes ParaFlight different from other private jet services?

Our unmatched safety record, certified excellence, and tailored concierge services set us apart from competitors.

How do I choose the right aircraft for my private jet charter?

Our charter specialists will recommend aircraft based on passenger count, route distance, luggage requirements, and mission type. Whether you require a light jet for a quick regional hop or a long-range Gulfstream for transcontinental travel, we�ll match you with the optimal solution.

How do I book a flight with ParaFlight?

You can book through our website, contact our concierge team, or use the ParaFlight app for seamless flight management.

Can I request customized in-flight services?

Yes! Our concierge team can arrange everything from gourmet meals to VIP ground transportation, ensuring a personalized travel experience.

What types of flights does ParaFlight offer?

We provide luxury leisure travel, corporate charters, medical emergency flights, and event-based private jet solutions.

What makes ParaFlight different from other private jet services?

Our  unmatched safety record, certified excellence, and tailored concierge  services set us apart from competitors.

Airport Access
Can I drive directly up to the jet at departure?

In many cases, yes. Select FBOs allow ramp-side access where clients can drive directly to the aircraft. Our team will confirm availability based on airport permissions.

What are private jet landing and takeoff slots, and when are they required?

High-traffic or slot-restricted airports (like London Heathrow or Teterboro) may require advance slot approvals. ParaFlight manages all permitting and slot coordination as part of your itinerary.

Can private jets fly into the same airports as commercial flights?

Yes�and far more. Private jets can access thousands of public and private airports, including regional airfields and exclusive FBOs not served by commercial airlines. This allows you to land closer to your final destination.

Do I need to go through customs when flying internationally?

Yes, but customs is expedited through private terminals (FBOs). We arrange pre-clearance where available and coordinate all documentation to make international travel seamless.

Booking, Charter Process
Can unaccompanied minors fly on chartered aircraft?

Yes, with prior notice and parental authorization. Our concierge team ensures proper handling and supervision throughout the journey.

Are pets allowed on private jet flights?

Absolutely. Let us know in advance and we'll match you with a pet-friendly aircraft. We can also coordinate documentation for international travel with animals.

Can I book a private jet for an extended period or multi-leg trip?

Yes. ParaFlight excels at complex itineraries, including multiple stops, multi-aircraft missions, and extended availability for corporate or VIP clients.

Is on-demand charter better than fractional jet ownership or jet cards?

For many clients, yes. On-demand charter offers maximum flexibility with no capital commitment, no hourly minimums, and access to a global fleet tailored to each mission.

How far in advance should I book a private jet?

For best aircraft availability and routing options, we recommend booking 2-3 weeks in advance. That said, our proprietary platform UrgentFlights.com allows us to arrange same-day departures in urgent scenarios.

Pricing, Fees, Cost Considerations
Are international fees and crew overnights included?

International flights may incur overflight permits, handling fees, and crew per diems. We include these in your quote upfront with no hidden surprises.

What are fuel surcharges and when do they apply?

Fuel surcharges may be applied during high fuel market volatility or in regions with limited fuel access. We provide full transparency and pre-approval on all supplemental charges.

Do more passengers increase the price of a flight?

No. charter costs are based on aircraft type and total flight hours, not passenger count. However, passenger weight and baggage may impact aircraft selection.

What's included in my private jet charter quote?

Your quote includes aircraft hours, crew, basic catering, standard fuel, and FBO fees. Additional costs may include international handling, de-icing, Wi-Fi, special requests, or overnight crew accommodations.

Medical Charter & Organ Transport
Is there a dedicated team for medical missions?

Absolutely. Our operations and medical logistics teams are trained in transplant protocols and emergency aviation response�ensuring no detail is missed.

Can ParaFlight coordinate both air and ground for medical transport?

Yes. We offer door-to-door logistics including ambulatory transfers, specialty vehicle requests, and direct-to-operating-room coordination where permitted.

How does ParaFlight support time-sensitive transplant logistics?

Our UrgentFlights.com platform identifies aircraft in real time, allowing us to deploy flights within hours. We coordinate directly with transplant centers, OPOs, and hospitals to meet surgical timelines.

Does ParaFlight provide medical charter and organ transport flights?

Yes. We are a recognized leader in time-critical aviation, including organ transport, transplant team movement, and VIP medevac. Our team operates with urgency, accuracy, and complete efficiency.

In-Flight Experience & Grounds
Can ParaFlight arrange luxury ground transportation?

Yes. We handle ground transfers worldwide from luxury sedans to armored transport or group shuttles. We can coordinate tarmac pickups at eligible FBOs as well.

How long does a fuel stop typically take?

Refueling stops generally take 40-60 minutes depending on location and aircraft. We build these into the itinerary for minimal disruption.

Will there be a flight attendant on board?

Flight attendants are available on most midsize, super midsize, and heavy jets. For longer trips or specific service needs, we recommend confirming a staffed flight.

Can I access my luggage during the flight?

In most cabin-class aircraft, yes especially if the baggage compartment is accessible in flight. Let us know if you have special storage or access requirements.

Is food and drink provided during the flight?

Standard light catering (snacks, beverages, sandwiches) is included on most flights. Enhanced catering or bespoke menus can be arranged based on aircraft and location.

FAQs

Here are some common questions about our booking and quote processes.

Can unaccompanied minors fly on chartered aircraft?

Yes, with prior notice and parental authorization. Our concierge team ensures proper handling and supervision throughout the journey.

Are pets allowed on private jet flights?

Absolutely. Let us know in advance and we'll match you with a pet-friendly aircraft. We can also coordinate documentation for international travel with animals.

Can I book a private jet for an extended period or multi-leg trip?

Yes. ParaFlight excels at complex itineraries, including multiple stops, multi-aircraft missions, and extended availability for corporate or VIP clients.

Is on-demand charter better than fractional jet ownership or jet cards?

For many clients, yes. On-demand charter offers maximum flexibility with no capital commitment, no hourly minimums, and access to a global fleet tailored to each mission.

How far in advance should I book a private jet?

For best aircraft availability and routing options, we recommend booking 2-3 weeks in advance. That said, our proprietary platform UrgentFlights.com allows us to arrange same-day departures in urgent scenarios.